Symbl.ai

What is Symbl.ai

Symbl.ai is an AI platform that unlocks state-of-the-art understanding and generative models for transforming unstructured conversations into knowledge, events, and insights. It offers features like real-time voice AI, real-time assist, voice bots, call scoring, live sentiment analysis, and real-time alerts for compliance. The platform is built on a secure and scalable model, with high accuracy on generative tasks and low latency. It is designed for developers to easily integrate real-time AI into their applications. Symbl.ai is trusted by companies of all sizes for its advanced conversational intelligence capabilities.

Key Features

• Real-Time Voice AI: Enables live processing of voice calls to generate actionable insights, suitable for customer support, sales, and internal communications.
• Nebula LLM: Symbl.ai’s proprietary Large Language Model (LLM) specialized in understanding human interactions in streaming mode.
• Low Latency Streaming: Offers efficient real-time data analytics with reduced latency for improved response times.
• Multimodal Interaction: Captures and analyzes voice data in real-time, supporting various use cases across teams.
• Contextual Insights: Extracts conversation insights such as questions, topics, sentiment, and generates contextual responses.
• Secure and Scalable: Designed to be both secure for sensitive data and scalable to meet the needs of companies of all sizes.
• Low Code APIs and SDKs: Simplifies the integration of real-time voice AI into products and workflows with developer-friendly tools.
• Real-Time Alerts: Provides immediate notifications for compliance issues, customer churn signals, and business opportunities.