Privacy Policy

Last Updated: June 7, 2024

1. Introduction

SoftGist LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our services, website, or interact with us. Please read this policy carefully to understand our practices regarding your personal information. If you do not agree with our policies and practices, your choice is to not use our services.

2. Information We Collect

We collect various types of personal information from and about users of our services, including:

A. Information you provide to us:

• Contact information (name, email address)
• Account and login information (username and password)
• Payment information (credit card number and billing address)

B. Information we collect automatically:

• Device and usage information (IP address, device type, operating system, browser type, and browsing history)
• Location information (general geographic location based on your IP address)

C. Information from third parties:

• We may obtain information about you from third parties, such as our business partners and service providers.

3. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our services
• Process transactions and send you related information
• Communicate with you, respond to your inquiries, and provide customer support
• Personalize your experience with our services
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
• Comply with legal obligations, resolve disputes, and enforce our agreements

4. Disclosure Of Your Information

We may share your personal information with:

• Service providers that perform services on our behalf, such as payment processors and customer support vendors
• Business partners, affiliates, and other third parties for marketing, advertising, or promotional purposes
• Other parties if required by law, in connection with a legal claim, or to protect our rights and the rights of others

5. Third-Party Websites

Our services may contain links to third-party websites or applications. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Cookies And Similar Tracking Technologies

In Short: We use cookies and similar tracking technologies to collect and store your information.

SoftGist LLC and our third-party partners may use cookies, web beacons, and similar tracking technologies to access or store information. Cookies are small data files that are placed on your device when you visit a website. These cookies allow us and our third-party partners to recognize you, remember your preferences, and provide you with a more personalized experience.

Types of cookies we use:

1. Essential cookies: These cookies are necessary for the proper functioning of our Services and cannot be turned off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work without them.
2. Analytical cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookie management:

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Services, but your access to some functionality and areas of our Services may be restricted.

For more information on how to manage cookies in popular web browsers, please consult the following links:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Microsoft Edge: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Please note that if you choose to block cookies, some features of our Services may not function as intended, and we may not be able to provide you with the personalized experience that you expect.

8. International Data Transfer

We may transfer your personal information to countries outside your jurisdiction, which may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete the information promptly.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information or object to its processing.

11. California And Virginia Privacy Rights

Residents of California and Virginia have specific privacy rights under the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (CDPA). Please see the respective sections in the full Privacy Policy for details on exercising these rights.

12. Changes To This Privacy Policy

We may update this Privacy Policy periodically to comply with relevant laws and reflect changes in our practices. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. If we make significant changes, we may notify you by posting a notice or sending you a direct notification. We encourage you to review this Privacy Policy frequently to stay informed about how we protect your information.

13. Contact Us

If you have any questions or comments about this Privacy Policy, you may reach us by email at support@softgist.com or by mail at:

SoftGist LLC
530 LYTTON AVE FL 2
PALO ALTO, CA 94301
United States