Helpix

What is Helpix

Helpix AI is an automated customer service platform that utilizes AI to handle customer inquiries and provide prompt, accurate replies. The platform allows for seamless integration of knowledge from various sources and continuously learns and improves over time. It offers personalized assistance, instant answers, and optichannel engagement, making customer interactions efficient and convenient. The platform also offers tailored pricing plans to cater to different business needs.

Key Features

• Automated Customer Service: Seamlessly handles most customer inquiries with prompt and accurate responses.
• Multi-Channel Messaging: Engage with customers across various channels like social media, emails, live chat, and more.
• Seamless Knowledge Integration: Easily gather information from different sources to deliver smarter and more accurate responses.
• Optichannel Engagement: Bridge channels and languages to provide convenient and personalized interactions.
• Advanced Natural Language Understanding: Enhance customer interactions with natural and effective responses.
• Tailored Pricing: Offers customized pricing plans to meet the unique needs of businesses.

Pricing

Starter Plan (Upcoming)

• Cost: To be announced
• Features:
  • Proprietary NLU Model
  • No-Code Training
  • Support for Any 1 Channel
  • Support for Any 1 Language
  • Conversation Timeline
  • Training Suggestions
  • Bot KPIs
  • SLA – 99.9% Uptime

Growth Plan (Upcoming)

• Cost: To be announced
• Includes Everything in Starter, Plus:
  • Agents Support
  • Conversational Intelligence
  • Multichannel Support
  • Multilingual Support
  • Integrations
  • Predictive Suggestions
  • Knowledge Base & Content
  • Authentication

Enterprise Plan (Upcoming)

• Cost: Custom Pricing
• Includes Everything in Growth, Plus:
  • Events & Goals Analytics
  • API Support
  • Smart Detect
  • A/B Testing
  • Lead Creation
  • Data Enrichment
  • Sentiment Analysis
  • AI Performance Reporting

Please check here for more details about Helpix’s pricing.