Chatness

What is Chatness

Chatness is an AI-powered chatbot platform designed to automate customer interactions, lead generation, and support. It enables real-time live chat, customizable automated responses, and seamless integration with various communication tools like Google Calendar, Facebook Messenger, WhatsApp, and Discord. Users can import contacts, receive email notifications, and tailor the chatbots to their specific needs, all while reducing the workload on customer service teams.

Key Features of Chatness

- Embedded Chatbots: Automate with AI to collect leads and offer support directly from your website and apps.

- Live Chat: Chat with visitors and contacts in real time to ensure prompt user engagement and satisfaction.

- Automated Support: Decrease support team workload with a 24/7 bot that answers queries instantly and captures user intent for seamless integration with existing workflows.

- Leads Generation: Collect leads intelligently when the bot encounters a question it can't answer, ensuring follow-up with contact details.

- Built for Teams: Invite your entire team to collaborate, enhancing your chatbot’s intelligence and efficiency, with unique roles and permissions for each member.

- Fully Customizable Widget: Tailor every element of your chatbot and widget to specific needs, including color schemes, system prompts, and translations.

- Import Contacts in Bulk: Utilize Chatness API to import contacts and users in bulk for a personalized visitor experience.

- Contacts Authentication: Authenticate visitors using Chatness API to enhance their experience within the widget.

- Export Contacts to CSV: Easily export contacts to a CSV file or integrate with your existing systems via API.

- Email Notifications: Receive email alerts for urgent requests and missed chats, keeping your team and visitors informed.

- Google Calendar Integration: Allow visitors to book appointments directly through your bot by connecting to Google Calendar.

- Facebook Messenger Integration: Connect your Facebook page to your bot for direct visitor interaction via Facebook Messenger.

- WhatsApp Integration: Connect your WhatsApp number to enable visitor interaction through WhatsApp.

- Seamless Integration: Chatness widget is compatible with various platforms including Twitter, GitHub, and Facebook.

- Comprehensive Documentation: Access to detailed documentation, blog, and brand assets for smooth onboarding and implementation.

- Legal Compliance: Clear privacy policy and terms of service to ensure user data protection and compliance.

Is Chatness AI Right for Your Business?

We recommend Chatness AI for the following types of users:

• You want to automate customer service with a customizable chatbot.
• You need a chatbot that integrates seamlessly with various platforms.
• You want to test chatbot capabilities before committing, using the free trial.

However, Chatness AI might not be the best option for the following users:

• You require live human support during the chatbot-building process.
• You want to deploy a live chatbot during the free trial to fully evaluate its performance.

Pricing

Chatness Starter - $24/month or $20/month (paid yearly)

• 3k total messages per month
• 2 chatbots
• 25 training URIs per bot
• 1GB total storage
• Basic support
• Full white label
• Integration with Chatness Widget, API, Desktop, and Mobile (coming soon)
• Unlimited team members and contacts

Chatness Pro - $84/month or $70/month (paid yearly)

• 14k total messages per month
• 10 chatbots
• 100 training URIs per bot
• 10GB total storage
• Guaranteed support
• Full white label
• Includes all Starter features

Chatness Growth - $179/month or $149/month (paid yearly)

• 33k total messages per month
• 50 chatbots
• 500 training URIs per bot
• 50GB total storage
• Premium support
• Full white label
• Includes all Pro features

Payment Methods:

• Stripe
• PayPal
• Crypto

Got Questions?