MonekyLearn

What is MonekyLearn

MonkeyLearn is a text analytics tool that offers no-code solutions for cleaning, labeling, and visualizing customer feedback. Powered by AI, it provides instant data visualizations and detailed insights, allowing users to create custom charts and analysis. With pre-built and custom machine learning models, MonkeyLearn simplifies text analytics and offers business templates for different scenarios. It has been used by various companies to strengthen customer satisfaction, improve processes, and gain actionable insights.

Key Features

• No-Code Text Analytics: Simplify the process of cleaning, labeling, and visualizing customer feedback using AI-powered text analytics.
• Instant Data Visualizations & Detailed Insights: Gain actionable insights and explore data with custom charts and visualizations.
• Pre-built & Custom Machine Learning Models: Choose from a range of ready-made or build your own machine learning models for tasks like topic classification and sentiment analysis.
• Simplify Text Analytics with Business Templates: Use tailored templates equipped with pre-made text analysis models and dashboards to quickly analyze and visualize your data.
• NPS Analysis: Strengthen promoters, convert passives and detractors by analyzing Net Promoter Score data.
• Review Analysis: Turn reviews into business improvements and increase ratings by analyzing and extracting insights from customer reviews.
• CSAT Analysis: Identify weak links in products and processes, and enhance customer satisfaction through analysis of customer satisfaction data.
• Support Analysis: Improve support team efficiencies and reduce costs by analyzing support ticket data.
• Survey Analysis: Extract deeper conclusions and insights from customer survey responses by analyzing survey data.
• VOC Analysis: Become customer-centric and act based on accurate analyses of customer feedback and voice of customer data.