Watermelon

What is Watermelon

Watermelon leverages GPT-4o technology to create customizable AI chatbots aimed at improving customer service and operational efficiency. The platform offers tools like a chatbot builder, chat widget, and advanced analytics, enabling 24/7 customer interactions and reducing human workload. Watermelon integrates seamlessly with various channels and tools, making it versatile for industries like e-commerce, healthcare, and education.

Key Features of Watermelon

- GPT-4o Chatbot: Build your chatbot with our GPT-4o powered chatbot builder.

- Chat Widget: Make your Chat Widget completely yours with unlimited design options.

- Statistics: Measure the success rates of your GPT-4o powered chatbot.

- Inbox: Collaborate smoothly with your chatbot in our inbox; let humans handle the complex stuff.

- Integrations: Use our integrations, APIs, and Webhooks to integrate the tools you use.

- Sales Support: Offer 24/7 sales support, suggest and recommend products in a chat conversation.

- Marketing Automation: Generate leads and improve your conversion rate with an AI-powered chatbot.

- HR & Internal Communications: Use an innovative approach to finding and recruiting candidates.

- Customer Service: Answer frequently asked questions, offer 24/7 service, and collect feedback.

- E-commerce: Improve customer service and recommendation systems for e-commerce.

- Education: Enhance accessibility of information and resources in educational institutions.

- Healthcare: Revolutionize patient care with automated chat solutions.

- Financial Services: Streamline customer interactions and support for the financial industry.

- Municipalities: Facilitate public service delivery through automated chatbots.

- Tourism: Enhance customer experience and support in the tourism industry.

- Success Stories: Discover the challenges and solutions experienced by our customers.

- Help Center: Find answers and solutions quickly in our Help Center.

- Video Tutorials: Watch and learn with our easy-to-follow video tutorials.

- Guides: Access our guide for best practices and getting started with Watermelon.

- Live Product Demo: Watch our live product demo to discover how you can effortlessly build AI chatbots trained on your data, no coding required.

- Customer Success Stories: Explore real-world use cases and success stories showcasing the impact of Watermelon's AI chatbots.

- 24/7 Availability: Offer round-the-clock support to your customers with automated chat solutions.

- High Efficiency: Achieve up to 90% automation in conversations and significant reductions in operational costs.

- Seamless Collaboration: Combine an all-in-one inbox with smart chatbots that transition complex issues to human agents.

- Unlimited Customization: Tailor the chat widget to fit your brand with endless customization options.

- Workflow Automation: Integrate Watermelon with your customer service, sales, marketing, and recruitment tools through APIs and integrations.

- Advanced Analytics: Optimize chatbot performance with advanced analytics on chat interactions, channel effectiveness, and customer profiles.

Pricing

Basic Plan:

• Cost: From €99 per month, billed annually
• Conversations: Up to 100k conversations
• Users: 5 included
• Chatbots: No chatbots included
• Channels: Unlimited
• Features:
  • Shared inbox
  • Live chat
  • Integration with WhatsApp, Facebook Messenger, Instagram, Zapier

Premium Plan:

• Cost: From €199 per month, billed annually
• Conversations: Up to 100k conversations
• Users: 10 included
• Chatbots: 1 included
• Channels: Unlimited
• Features: All from the Basic plan, plus:
  • GPT-4o Chatbot
  • Domain knowledge
  • Custom Instructions
  • Tags & Notes
  • Statistics

Business Plan:

• Cost: From €399 per month, billed annually
• Conversations: Up to 100k conversations
• Users: 15 included
• Chatbots: 3 included
• Channels: Unlimited
• Features: All from the Premium plan, plus:
  • Web/Doc Scraper
  • AI actions
  • Finetuning
  • Browsing

Enterprise Plan:

• Cost: From €1499 per month, billed annually
• Conversations: Up to 100k conversations or 100,001+ conversations
• Users: 25 included
• Chatbots: 10 included
• Channels: Unlimited
• Features: All from the Business plan, plus:
  • Enterprise level onboarding
  • Completely customizable plan limits
  • Service Level Agreements (SLA’s)
  • Dedicated Customer Success Manager