Voiceflow

What is Voiceflow

Voiceflow is a platform that enables teams to build, launch, and scale AI agents for various use cases. It offers tools for developing custom integrations using JavaScript and APIs, managing data, and creating multi-step workflows. The platform supports extensive customization, integrates with existing tech stacks, and provides a rich set of resources, including templates, video tutorials, and a community of AI agent designers and developers. Trusted by over 250,000 teams, Voiceflow helps in accelerating AI product development and deployment.

Key Features of Voiceflow

- Platform Overview: Voiceflow helps teams build, launch, and scale AI Agents for any use case, with tools designed to enable rapid development and scalability.

- Multi-Channel Trust: Trusted by over 250,000 teams to build AI agents across various channels and use cases.

- Knowledge Base (RAG): Import data and documents to the Knowledge Base to allow AI agents to respond using curated data.

- Workflow Builder: Build multi-step tasks for AI agents using the Workflow Builder for more complex interactions.

- Data Management System: Centrally manage data across prompts, responses, intents, workflows, and more to scale AI agents effectively.

- Developer Tools & APIs: Build custom responses, interfaces, functions, and integrations to extend the functionality of your AI agents.

- Robust Developer Platform: Utilize developer features to create custom features, integrations, interfaces, and more.

- Reusable Integrations: Use, build, and share reusable integrations with custom JavaScript and API calls for a highly customized end-user experience.

- Analytics Integration: Track agent interactions and performance using tools like Segment and Sigma for detailed analysis and visualization.

- CRM Integrations: Connect with platforms like Zendesk and Salesforce to power agent responses, logic, and analytics, enhancing customer support and engagement.

- E-Commerce Integration: Link AI agents with platforms like Shopify Plus to streamline e-commerce operations and customer interactions.

- Community Support: Join a fast-growing community of over 250,000 AI agent designers and developers for collaboration and support.

- Expert Assistance: Hire certified Voiceflow Experts to assist with building your next project.

- Educational Resources: Access tutorials, workshops, and pre-built code examples via YouTube and GitHub.

- Template Library: Discover a library of agent templates to get started quickly with your specific use case.

- Marketplace: Explore collections of agent-building resources created by the Voiceflow community.

- Secure Enterprise Cloud: Build, test, launch, and manage conversational AI agents at scale within a secure and centralized platform, avoiding vendor lock-in and enabling controlled customization.

Pricing

Sandbox Plan:

• Cost: $0/month
• Monthly Tokens: Up to 100,000 AI tokens
• Features:
  • Single Editor
  • 50 knowledge base sources per agent
  • 2 agents
  • 1 workspace
  • Free to get started, no credit card required

Pro Plan:

• Cost: $50/month or $480/year (Save 20% with annual billing)
• Monthly Tokens: Up to 2,000,000 AI tokens
• Features:
  • For individual builders
  • 200 knowledge base sources per agent
  • Up to 20 agents
  • 14-day trial available
  • Payment by credit card

Team Plan:

• Cost: $625/month or $6,000/year
• Monthly Tokens: Up to 10,000,000 AI tokens
• Features:
  • For growing teams
  • Up to 3 Editors
  • 5,000 knowledge base sources per agent
  • Up to 20 workspaces
  • Unlimited agents
  • Priority support

Enterprise Plan:

• Cost: Custom Pricing (Billed annually)
• Features:
  • For scaling agents
  • Unlimited Editors for purchase
  • Unlimited workspaces
  • Unlimited knowledge base sources
  • SO (Single-Sign-On)
  • Account management
  • Private cloud hosting
  • ISO-27001 & SOC II
  • 1-1 training and onboarding
  • Migration services
  • Custom SLAs & contracting
  • Option to bring your own LLM (Large Language Model)