VocAI

What is VocAI

VocAI is an AI-powered tool that offers various features and services to help Amazon sellers gain insights into customer needs, enhance product development, and improve customer service. It provides tools such as sentiment analysis, competitive analysis, customer analytics, and social listening. The platform also offers AI chatbot capabilities for customer support and AI-based review analysis for understanding customer feedback. VocAI aims to help businesses boost growth and profitability through its powerful AI tools and solutions.

Key Features of VocAI

- AI Agent for Customer Service: An AI bot powered by OpenAI, trained on your own data to ensure precise responses and prevent misleading answers.

- VOC Analysis: Helps Amazon sellers understand customers' needs and preferences for better product and service development.

- Chrome Extension: Downloads and analyzes reviews from Amazon and Shopify for deeper insights.

- Market Insight Tools: Shulex MI offers sales estimators, competitive analysis, product research, and market share analysis to identify market trends.

- Sentiment Analysis: Enables Amazon sellers to comprehend the underlying emotions in customer text to enhance products and services.

- Competitive Analysis: Know your competitors to strategize effectively and secure your market position.

- Customer Analytics: Unlocks customer review insights, providing a powerful tool for Amazon sellers.

- Product Research: Tools for successful Amazon FBA winning products, including top picks from VOC AI.

- Amazon Review Analysis: Provides comprehensive data collection and analysis from various Voice of Customer channels.

- Social Listening: Monitors channels like Amazon, TikTok, Facebook, YouTube, and Instagram to understand market trends and public sentiment.

- Free AI Tools: Includes ChatGPT alternatives, ChatGPT toolkits for Amazon and Shopify, customer service enhancements, word cloud generation, and unit conversion.

- TikTok Tools: Username generator, hashtag generator, and caption generator tailored for TikTok.

- Social Media Tools: Username and hashtag generators, social media caption generator, and Shopify store insights.

- PDF and FBA Tools: ChatPDF for extracting information from PDFs and an FBA calculator to determine costs and profits.

- AI Listing and Translation: Optimization of listing content and a smart AI translator powered by ChatGPT.

- Blogs and Reports: VOC Blog offering insights and strategies, and VOC Reports providing deep customer demographic and behavior insights.

- Review Analysis API: Detailed introduction, data examples, documents, and application methods for integrating review analysis.

- Helium 10 Alternative: Tools for boosting growth and profitability for Amazon sellers.

- Social Groups: Engagement through Discord, Facebook Group, YouTube Channel, Twitter, Linkedin, TikTok Channel, and Quora.

- AI Chatbot: Trained on custom data, providing precise and accurate responses, reducing support volume, and enhancing customer satisfaction with 24/7 availability.

- Customer Insights: Comprehensive review analysis to understand customer preferences, emotions, and desires.

- Sentiment Analysis and Time Efficiency: Advanced sentiment analysis and metrics to cut down analysis time significantly.

- User-Friendly Interface: Easy-to-use dashboard that generates actionable insights, making strategy formulation efficient.

Pricing

Pro Plan:

• Cost: $79/Month
• AI Resolution Rate: 50%+
• Message Credits: 1,000 message credits/month
• Features:
  • Embed on unlimited websites
  • Upload multiple files
  • View conversation history
  • FAQ management
  • API access
  • Live chat
  • Multi-channel integration
  • AI-assisted browser plugin
  • Transfer to agent

Enterprise Plan:

• Cost: Custom pricing
• AI Resolution Rate: 80%+
• Message Credits: 100,000+ message credits/month
• Features:
  • Strategies management
  • Intent identification
  • Advanced API