Typewise

What is Typewise

Typewise is an AI Communication Assistant that helps customer service and sales teams increase productivity and efficiency. It offers features like text prediction, auto-generated responses, autocorrect, grammar check, and real-time translation. With instant setup and compatibility with various CRM systems, Typewise aims to save time and improve customer satisfaction. The tool is GDPR compliant and prioritizes data privacy and security.

Key Features of Typewise

- AI Communication Assistant: Enhances customer service and sales productivity by 3X.

- Text Prediction: Automatically completes entire sentences and paragraphs in real-time.

- Magic Reply: Generates email and chat responses based on context.

- Autocorrect & Grammar Check: Instantly corrects typos and grammatical mistakes.

- Real-time Translation: Allows communication in over 26 languages without native speakers.

- Custom AI Language Model: Adapts to your specific vocabulary and tone of voice.

- Quality Control & Analytics: Provides a dashboard with performance metrics and quality control.

- Multi-language Support: Supports over 40 languages for diverse customer interactions.

- Instant Setup: Integrates with CRM systems like Salesforce and ServiceNow without development effort.

- GDPR Compliant: Ensures full data privacy and security, compliant with GDPR standards, and offers SaaS or on-premises solutions.

- High Ticket Volume Handling: Efficiently manages large volumes of emails and tickets while maintaining high quality.

- Live Chat: Delivers accurate and instant replies in live chat conversations.

- Call Documentation: Reduces administrative workload for documenting calls and meetings.

- Significant Efficiency Gains: Achieves 20-35% efficiency gains and saves 10-20 hours per employee per month.

- Cost Savings: Saves approximately €5,000 per employee per year and delivers a 3-4X ROI.

- Zero-risk Pilot: Offers a no-commitment trial with no IT integration required and very short setup time.