Threado

What is Threado

Threado is an AI-powered tool that streamlines how teams access and utilize internal knowledge, integrating effortlessly with Slack, Microsoft Teams, and Chrome. It provides instant, accurate answers by interacting with both structured and unstructured data sources, enhancing productivity and reducing search times. Threado's secure platform is intuitive and easy to set up, making it a valuable asset for customer support, sales, marketing, and internal team collaboration.

Key Features of Threado

- AI Assistant: Seamlessly revolutionize how teams access and use company knowledge with Threado AI.

- Secure and Reliable: Guarantees data security, SOC 2 Type II certified, and employs TLS 1.2+ encryption for all data in transit.

- Effortless Integration: Instantly set up on daily tools like Slack, Microsoft Teams, and Chrome, making internal data readily accessible.

- User-Friendly Setup: Intuitive and easy to navigate, allowing teams to connect internal knowledge sources without hassle.

- Comprehensive Data Access: Interact with all internal structured and unstructured data, including intranet, CRM, support conversations, and more.

- Enhanced Customer Support: Connect ticketing apps and knowledge bases to provide instant resolutions, improving customer experience.

- Customer Success Tools: Equip teams with everything required for high customer retention, with fast and efficient support.

- Pre-Sales and Sales Efficiency: Provide quick access to prospect information, enabling personalized conversations and higher deal closures.

- Internal Team Support: AI-powered search for internal teams to independently troubleshoot, reducing unnecessary support tickets.

- Employee Onboarding and Experience: Accelerate onboarding and help employees understand company policies and culture effortlessly.

- Productivity and Workflow: Stops time spent on searching through disconnected sources, offering instant answers and improving focus on important tasks.

- High Accuracy: Over 100 million words trained and 30K queries solved, ensuring reliable and efficient performance.

- Custom AI Solutions for Departments: Enhance operations in sales, marketing, customer support, IT, HR, and community with AI-driven tools.

Pricing

Free Plan:

• Cost: $0/month
• Features:
  • 5000 message credits/month
  • 15 queries answered/month
  • Bot Training: PDFs, Websites
  • 1 User

Basic Plan:

• Cost: $99/month ($85/month if billed annually)
• Features:
  • 10,000 message credits/month
  • 1k members engaged/month
  • 2 Users
  • 2 workflows
  • 1 community
  • 24/7 Email support

Pro Plan (for early-stage startups):

• Cost: $399/month ($500/month if billed annually)
• Features:
  • 10,000 message credits/month
  • 2500 queries answered/month
  • 5 Seats (additional seats at $12 per seat/month)
  • Bot Training: Zendesk/Freshdesk Articles, Confluence, Notion, PDFs, Websites
  • Analytics and Feed
  • Priority support
  • Embeddable widget

Pro Plan (for fast-growing communities):

• Cost: $599/month ($509/month if billed annually)
• Features:
  • Includes Threado AI pro plan
  • 5k members engaged/month
  • 5 Users (additional seats at $12 per seat/month)
  • 5 workflows
  • 3 communities
  • Premium support
  • Unlimited Integration
  • HubSpot Integration

Max Plan:

• Cost: $999/month ($849/month if billed annually)
• Features:
  • 10k members engaged/month
  • 8 Users
  • 10 workflows
  • 8 communities
  • Dedicated Customer Success Manager (CSM)
  • HubSpot Integration

Enterprise Plan:

• Custom pricing (Contact for details)
• Features:
  • Unlimited members engaged
  • Unlimited users
  • Unlimited workflows
  • Unlimited communities
  • Custom seats limit
  • Custom bot persona
  • Custom number of queries answered/month
  • Bot Training: Zendesk/Freshdesk Tickets and Articles, Confluence, Notion, Slack/Discord conversations, PDFs, and Websites
  • Customer success manager