Support Guy

What is Support Guy

Support Guy is a Slack bot designed to resolve queries quickly by accessing your knowledge base. It can be set up within 10 minutes and supports data input from various sources like websites, links, or PDFs. The platform offers multiple pricing plans and allows integration into your Slack workspace for efficient, round-the-clock assistance.

Key Features of Support Guy

- In-House Slack Bot: Train a Slack bot on your knowledge base to resolve queries quickly and efficiently.

- 24/7 Availability: The assistant is accessible round-the-clock within Slack, ensuring continuous support.

- Easy Setup: Takes approximately 10 minutes to get started with the setup process.

- Data Integration: Add data from various sources, including websites, links, or PDF documents, to empower the chatbot with comprehensive knowledge.

- Simple Integration: Add the SupportGuy Slackbot to any workspace of your choice without hassle.

- User-Friendly Command: Access the bot using the /supportguy command to retrieve helpful information instantly.

- Cost-Effective: Offers a more affordable solution compared to hiring a human assistant, with flexible pricing plans.

Pricing

Free Plan:

• Cost: $0/month
• Features:
  • 50 messages/month
  • 1 chatbot
  • 400K characters of knowledge/chatbot
  • 10 document uploads

Hobby Plan:

• Cost: $15/month or $150/year
• Features:
  • 1,000 messages/month
  • 3 chatbots
  • 1M characters of knowledge/chatbot
  • 20 document uploads
  • Email notifications
  • Priority support

Standard Plan:

• Cost: $45/month or $450/year
• Features:
  • 4,000 messages/month
  • 5 chatbots
  • 2M characters of knowledge/chatbot
  • 50 document uploads
  • Email notifications
  • No SupportGuy branding
  • Priority support

Premium Plan:

• Cost: $95/month or $950/year
• Features:
  • 10,000 messages/month
  • 10 chatbots
  • 4M characters of knowledge/chatbot
  • 100 document uploads
  • Email notifications
  • No SupportGuy branding
  • Priority support