smith.ai

What is smith.ai

smith.ai offers AI-powered virtual receptionist services, including phone answering, intake and scheduling, outreach campaigns, and live-staffed web chat. Catering to various industries like law firms, home services, and marketing agencies, Smith.ai integrates seamlessly with numerous software tools to enhance customer engagement and business growth. By combining AI technology with human agents, Smith.ai ensures efficient, personalized customer experiences.

Key Features of smith.ai

- Virtual Receptionists: Phone answering, intake, and scheduling services to ensure no missed calls.

- Outreach Campaigns: Outsourced sales development to grow your sales pipeline and engage leads directly.

- Web Chat: Live-staffed chat powered by AI, blending human interaction with AI for optimal pre-sales and customer support.

- 24/7 Customer Support: Agents available at all times to ensure no missed opportunities and consistent customer engagement.

- AI Voice Assistant: Conversational AI combined with live agents for a seamless customer experience, coming soon with early access options.

- Multi-Industry Solutions: Customized services for industries like law, home services, software & SaaS, marketing, finance, medical, and wellness.

- End-to-End Integrations: Real-time syncing with over 5,000 integrations, including Salesforce, Hubspot, Zapier, Slack, and Calendly.

- Speed to Lead: Rapid engagement with potential clients to increase lead conversion rates.

- Bilingual Answering: Support for multiple languages to cater to a diverse clientele.

- Appointment Booking: Seamless scheduling and calendar management to enhance organizational efficiency.

- Call Recording & Transcriptions: Detailed call records and transcriptions for better quality assurance and tracking.

- Call Intelligence & Analytics: Advanced analytics to derive insights from customer interactions.

- Payment Collection: Secure and straightforward payment handling to streamline financial transactions.

- Developer API: API access for custom integration and enhancement of existing workflows.