Ribbo

What is Ribbo

Ribbo is an AI-powered customer support tool that extends ChatGPT technology with your business’s data to create a customized chatbot. It effectively handles 40-70% of customer inquiries by learning from various data sources, providing instant and accurate responses. Ideal for small and mid-sized businesses, Ribbo offers around-the-clock support and easy integration with websites, alongside options for customization, multilingual support, and seamless handoff to live operators.

Key Features of Ribbo

- AI-Powered Customization: Tailors artificial intelligence models using your provided data, such as website content, blog posts, documentation, and historical customer support chat logs.

- ChatGPT Integration: Enhances ChatGPT technology with your business's data and tone of voice to handle a significant portion of customer support queries.

- Cost Efficiency: Reduces customer support costs by automating responses to 40-70% of customer inquiries.

- 24/7 Support: Provides round-the-clock support, ideal for small to medium-sized businesses, ensuring that customer queries are addressed even when your team is offline.

- Interactive Chat Demo: Offers an interactive chat demo to help businesses understand the functionality of the chatbot before integration.

- Easy Setup: Simple to set up without requiring any coding skills, making it accessible for all businesses.

- Website Integration: Seamlessly integrates into your website as a live chat widget with customizable options, such as a floating bubble or a full-size chat.

- Simple Fine-Tuning: Allows users to view and edit the complete chat history of the chatbot, ensuring future responses are corrected and improved continuously.

- Customization: Offers extensive customization options to align the chatbot’s design and tone of speech with your brand.

- Handoff Functionality: Enables easy transfer of conversations from the AI bot to a live operator when needed, ensuring high-quality customer support.

- Multilingual Support: Supports multiple languages for document uploads and communication, allowing users to interact with the chatbot in different languages.

- Robust Security: Designed to prevent scenarios that might damage your company's reputation, with options for further customization to establish necessary boundaries and restrictions.

- Various Data Formats: Accepts a wide array of text document formats for training the chatbot, including PDF, DOCX, TXT, HTML, CSV, XLS, PPTX, EPUB, and XML.

- Advanced Model Options: Allows users to choose between GPT-3.5 and GPT-4 models for their chatbot, with more options expected to be added soon.

Pricing

Free Plan:

• Cost: $0/month
• Features:
  • 30 message credits per month
  • 1 chatbot app
  • 1,000,000 characters of data
  • 5 MB file upload

Small Plan:

• Cost: $20/month
• Features:
  • 2,000 message credits per month
  • 2 chatbot apps
  • 2,000,000 characters of data
  • 10 MB file upload
  • Automated chatbot retraining every 24 hours
  • 1 team member

Medium Plan (Most Popular):

• Cost: $50/month
• Features:
  • 5,000 message credits per month
  • 5 chatbot apps
  • 4,000,000 characters of data
  • 30 MB file upload
  • Automated chatbot retraining every 6 hours
  • 3 team members
  • Access to GPT-4

Large Plan:

• Cost: $100/month
• Features:
  • 10,000 message credits per month
  • 15 chatbot apps
  • 6,000,000 characters of data
  • 70 MB file upload
  • Automated chatbot retraining every 1 hour
  • 5 team members
  • Access to GPT-4

Enterprise Plan:

• Cost: $500/month
• Features:
  • 40,000 message credits per month
  • 50 chatbot apps
  • 12,000,000 characters of data
  • 100 MB file upload
  • Automated chatbot retraining every 1 hour
  • 10 team members
  • Access to GPT-4
  • Remove "Powered by Ribbo.ai" branding