Paddle

What is Paddle

Paddle is an all-in-one payments infrastructure platform that simplifies and automates billing operations for digital products. It offers solutions for payments, tax compliance, subscription management, and revenue reporting. Paddle also provides services such as merchant of record, fraud protection, and failed payment recovery. With over 4,000 customers, Paddle helps businesses scale their commercial operations by handling billing-related tasks and reducing churn.

Key Features of Paddle

- ProfitWell Metrics: Real-time subscription analytics, 100% free, to keep track of business performance.

- Price Intelligently: Develop pricing strategies to accelerate subscription growth and maximize revenue.

- Retain: Automatically reduces churn and recovers failed payments, enhancing customer retention.

- Billing: Complete merchant of record solution designed specifically for SaaS businesses, handling all billing needs.

- Checkout: Provides a high-performance, localized checkout experience tailored for SaaS.

- Subscriptions: Offers flexible, multi-product subscription management capabilities.

- Payments: Comprehensive payment tools in one solution, simplifying transaction handling.

- Tax & Compliance: Eliminates sales tax complexities with global, automatic tax compliance.

- Invoicing: Facilitates recurring, automated B2B billing processes, making it easy to manage invoicing.

- Fraud Protection: Mitigates risk with robust fraud prevention and protection mechanisms.

- Integrations: Quickstart guides, developer documentation, and a billing sandbox to ease integration.

- Use Cases: Solutions tailored for launching SaaS businesses, global sales, product-led growth, and more.

- Developer Resources: Changelog, API reference, security portal, and platform status monitoring.

- New Developer-Friendly APIs: Enhanced functionality to accelerate growth and streamline operations.

- Resource Hub: Access to guides, reports, best practices, and handbooks on global expansion and pricing strategies.

- Customer Support: Help center, account verification guidance, payment support, and more.

- Company Insights: Access to blogs, customer stories, original content via Paddle Studios, and live webinars.

- Results: Significant growth metrics such as 38% reduction in churn, $111 million in taxes collected, and processing 43 million transactions.

- Merchant of Record: Paddle handles payment provider relationships, tax liabilities, fraud protection, and billing-related support.

- Compliance: Ensures data privacy, SOC 2, and GDPR compliance, offering transparency and security.

Pricing

Pay-as-you-go Plan

• Cost: 5% + 50¢ per Checkout transaction
• Features:
  • Global payments and billing unified on one platform
  • Cross-border sales tax compliance
  • Protection against fraud and chargebacks
  • No migration fees, monthly fees, or hidden extras
  • High-performing payment flow embedded into website or application
  • Subscription billing management
  • Multiple currencies, payment options, and routing logic
  • Full adherence to sales tax rules and international regulations
  • Fraud prevention
  • Reliable financial and management reporting
  • Customer support for payments, subscriptions & cancellations

Custom Pricing Plan

• Tailored pricing for rapidly scaling and established large-scale businesses
• Contact Sales for details
• Features:
  • Access to optional premium services and success management
  • Custom migration services and implementation support
  • Advanced reporting and insights
  • Advisory services with performance updates and suggestions
  • Implementation support from Solutions Architects