Levity

What is Levity

Levity streamlines freight email operations by automating the classification, extraction, and processing of incoming emails. It integrates with tools like Gmail and Outlook, reducing the time spent on manual tasks and improving efficiency in quoting, order entry, and customer updates. The platform leverages AI to handle repetitive admin work, allowing logistics companies to focus on building customer relationships.

Key Features of Levity

- Email Automation: Levity connects to your inbox, categorizes incoming emails, extracts critical information, and pushes it to your transportation management system (TMS), reducing manual work.

- Integration with Business Applications: Levity offers dozens of existing integrations with popular business applications like Gmail and Outlook, making setup easy and requiring no coding.

- AI-Powered Classification: The tool automatically classifies incoming emails and attachments based on custom categories, allowing for sorting, routing, and prioritization without manual tagging.

- Information Extraction: Levity captures essential information from emails and attachments, eliminating the need for manual copy-pasting.

- Document Summarization: The tool condenses lengthy documents, messages, and reports into easy-to-digest summaries, saving time and providing concise updates.

- Contextualized Replies: Users can apply a prompt against specific data to generate contextualized replies to emails, eliminating the need for manual crafting of each reply.

- Workflow Automation: Levity's Flow Builder provides a drag-and-drop interface to configure, edit, and test automated workflows of any complexity.

- Data Privacy and Security: Levity ensures data privacy and security by solely using customer data for analysis and never sharing it with third parties. The company conducts annual audits to comply with privacy laws and uphold strict security standards.

- Tool Integration: Levity provides pre-built connectors to popular tools like Gmail, Outlook, and Hubspot. Users can also establish connections through Zapier and Make, granting access to over 5,000 tools. For custom solutions, users can utilize Levity's API or seek assistance from the support team to build a custom connector.