Kastro Chat

What is Kastro Chat

Kastro Chat is an AI-powered chatbot tool that helps businesses provide support and answer customer queries. It allows users to train the chatbot, integrate it with their help center, and use AI to enhance productivity in handling customer conversations. The tool also offers features like typing suggestions, quick replies, and AI assistance in writing help center articles. Users can easily set up the tool and get started in minutes.

Key Features of Kastro Chat

- GPT Chatbot: Teach ChatGPT to handle repetitive support queries, freeing your team to focus on complex issues.

- AI Workspace: Collaborate with AI to improve productivity by summarizing conversations, expanding replies, and rephrasing answers.

- Help Center: Create a professional help center that empowers customers to find solutions independently.

- Typing Suggestions: Assist customers proactively by providing relevant suggestions as they type in the chat.

- Quick Replies: Automate responses to frequently asked questions to save time and maintain consistency.

- Live Chat: Utilize a robust live chat feature to engage with customers in real-time.

- AI Integrated Help: Allow customers to ask questions directly from your documentation, with AI providing relevant suggestions even in new conversations.

- Website Crawler: Seamlessly migrate your existing help center to Kastro using a powerful crawler tool.

- Embedded Search: Suggest answers from your help center articles as users type, resolving tickets before they are fully opened.

- Customizable Features: Tailor the chatbot to fit your brand and specific use cases, ensuring a personalized customer experience.

- Offline AI Support: Provide automated responses even when your support team is offline, ensuring continuous customer service.

- Team Collaboration: Facilitate team collaboration with features that allow starting a sentence and having AI continue.

- Customer Insights: Gain valuable insights and reporting to improve your customer support strategies.

- Quick Activation: Set up your live chat widget in under 5 minutes, allowing for immediate deployment and usage.

- Lead Generation: Utilize built-in lead generation tools to capture and nurture potential customers effectively.

- Code Assistant: Offer a dedicated code assistant to help users with technical inquiries and coding issues.

- White Label Option: Customize the chat interface to align with your brand’s design and style, offering a seamless experience.

Pricing

Free Plan

• Cost: $0/month
• Includes:
  • 1 Website
  • 100 AI credits (one-time)
  • Help center with 50 articles
  • Access to GPT-3.5 and GPT-4
  • Typing suggestions
  • Unlimited history

Starter Plan

• Cost: $35/month
• Includes:
  • 1 Website
  • 2,000 AI credits per month
  • Help center with 100 articles
  • Access to GPT-3.5 and GPT-4
  • Typing suggestions
  • Unlimited history

Professional Plan (Most Popular)

• Cost: $75/month
• Includes:
  • 3 Websites
  • 5,000 AI credits per month
  • Help center with 200 articles
  • Access to GPT-3.5 and GPT-4
  • Typing suggestions
  • Two-month history

Elite Plan

• Cost: $275/month
• Includes:
  • 10 Websites
  • 20,000 AI credits per month
  • Help center with unlimited articles
  • Access to GPT-3.5 and GPT-4
  • Typing suggestions
  • Unlimited history
  • Priority support
  • Custom integrations
  • Use your own domain for embed scripts
  • Remove Kastro branding