Kaizan

What is Kaizan

Kaizan is an AI-driven platform designed to enhance client-facing teams by measuring client sentiment, increasing client coverage, and optimizing productivity. It leverages AI to understand factors affecting client retention and growth, while also generating actionable client development plans. The platform aims to modernize client relationship management, ultimately improving client satisfaction and revenue.

Key Features of Kaizan

- Client Health Measurement Using AI: Utilizes AI on client communication to understand the root causes affecting client renewals and scaling; assesses sentiment of decision-makers and identifies factors driving negative sentiment.

- Optimise Your Client Service: Ensures optimal client service levels by analyzing the allocation of time and response speeds, providing specific AI enhancements for client-facing teams.

- AI-Generated Client Development Plans: Co-creates advanced client development plans with AI-generated recommendations, replacing outdated strategies and spreadsheets with smart suggestions to improve relationship health and secure contracts.

- Increase Client Satisfaction & Revenue: Modernizes client-facing teams with an all-in-one AI platform aimed at measuring client sentiment, increasing client coverage, and optimizing productivity.

- Enhanced Visibility on Client Relationships: Provides comprehensive insight into client relationships, facilitating retention and upselling through informed strategies and client health monitoring.