Jam

What is Jam

Jam is a bug reporting tool that simplifies debugging for developers by automatically capturing essential information like device, browser data, console logs, network logs, and reproduction steps. The platform also features an AI debugger to further streamline the process. Jam integrates seamlessly with various team collaboration tools like Notion, GitHub, Jira, and Slack, and boasts a user base of over 100,000.

Key Features of Jam

- One-Click Bug Reports: Allows users to quickly report bugs with minimal effort.

- Auto-Capture Debug Information: Automatically gathers all the necessary data engineers need, such as device, browser, console logs, network logs, and backend tracing.

- AI Debugger: Utilizes artificial intelligence to assist in debugging and problem-solving.

- Automatic Repro Steps: Eliminates the need to manually write repro steps by capturing them automatically.

- Instant Replay Feature: Provides a feature that captures recent user actions to help understand what led to the bug.

- Annotation Tools: Offers tools to annotate, blur, edit, and share bug reports.

- Metadata Tracking: Tracks and logs essential metadata such as URL, timestamp, OS, browser, window size, screen dimensions, and internet speed.

Pricing

1. Free Plan:

• Cost: Free
• Best for individuals
• Features: Unlimited Jams, Slack integration, JamGPT AI debugging assistant, 2 seats included

2. Pro Plan:

• Cost: $8/month
• Best for small teams
• Features: Everything in the Free plan, plus issue tracker integrations, access controls for Jams and folders, 2 seats included
• Free trial available for 30 days

3. Business Plan:

• Cost: $50/month
• Best for companies
• Features: Everything in the Pro plan, plus team security and access controls, backend logging with Sentry, 10 seats included

4. Enterprise Plan:

• Best for organizations
• Contact sales for pricing
• Features: Everything in the Business plan, plus custom integration templates, on-premise data storage, priority support, SAML/SSO