Ivy.ai

What is Ivy.ai

Ivy.ai is a generative AI chatbot platform designed to enhance customer experiences by providing personalized, real-time responses using an organization’s existing content. It reduces call, email, and chat volumes, allowing employees to focus on higher-value tasks. The chatbot supports multilingual and omnichannel communication, integrating seamlessly with third-party systems to deliver tailored interactions.

Key Features of Ivy.ai

- Generative AI Chatbot: Unlock exceptional outcomes with IvyQuantum, Ivy.ai's generative AI chatbot that boosts productivity and job satisfaction by reducing call, email, and chat volume.

- Multilingual and Omnichannel: Leverage the chatbot’s ability to support over 100 languages and connect via SMS, IVR, email, or voice commands on Alexa.

- Personalized and Reliable: IvyQuantum ensures a personalized chatbot experience by using real-time information from primary sources for accurate and consistent responses.

- Seamless Integrations: The chatbot integrates with third-party vendors to provide a unique and customized experience for end-users by accessing personal records.

- No Code Flow Builder: Utilize a no-code interface to design and manage chatbot workflows effortlessly, allowing for easy updates and maintenance.

- Advanced Features: Benefit from AI Web Crawler, Brain Scan, and powerful analytics to enhance performance and user experience.

- Industry-Specific Solutions: Trusted by hundreds of universities, hospitals, and government institutions, IvyQuantum is tailored for higher education, healthcare, and government sectors.

- Compliant & Accessible: Ensure that your communications are compliant with industry standards and accessible to all users.

- Unified Text Communication: Achieve seamless text interactions across different communication platforms through a unified system.

- Enterprise Live Chat: Enhance customer support with robust live chat capabilities that integrate with the chatbot.

- Voice & Telephony: Expand your communication channels with support for voice and telephony interactions.

- Easy Implementation: Quickly deploy the chatbot and start seeing results without extensive bot management involvement, thanks to its data-driven approach.

Pricing

Right Sized Pricing:

• Designed to provide best value based on:
  • Number of full-time equivalent (FTE) students.
  • Content areas covered by the chatbot.
  • Ensures cost-effective solutions tailored to specific institutional needs.

Campus Professional Plan:

• Comprehensive plan for enhancing student success and institutional efficiency.
• Includes features such as:
  • Generative AI Chatbot
  • ChatbotSync (Daily Web Crawl)
  • Conversations Inbox
  • Cluster Analysis
  • Custom Forms and Calendar Scheduling
  • Custom Branding & White Labeling
  • Brain Scan & Bulk Edit/Replace
  • Omnichannel Live Chat
  • File Transfer
  • Outlook & Gmail Integration
  • Reporting Dashboards
  • Benchmark & Gap Analysis
  • Integration with platforms like Facebook Messenger and Amazon Alexa
  • SMS / Message Packs
  • IVR / Telephony
  • Financial Aid Content Pack
  • Custom Integrations

Additional Information:

• Ivy.ai has deployed over 700 chatbots for various sectors including education, healthcare, and government.

Request Quote:

• Institutions can request a customized quote by providing details such as the number of FTE students and selected content areas for the chatbot deployment.