Inline Help

What is Inline Help

Inline Help is an AI-driven platform that provides in-app user assistance through features like "Explain This," chatbots, and tooltips. This tool helps improve product adoption and reduce support tickets by offering contextual insights directly within applications. It offers a seamless integration with no coding required, supporting users in multiple languages for a comprehensive self-service experience.

Key Features of Inline Help

- Explain This: Provides in-app, contextual support, allowing users to tap on any part of your application to get immediate insights.

- Intelligent Chatbot: Offers real-time, AI-powered responses to customer inquiries, enhancing the customer service experience with accurate and instant answers.

- AI-Powered Tooltips: Enables effortless and no-code integration of tooltips for instant, on-the-spot insights, making user interactions clear and straightforward.

- Unified Help Widget: Centralizes all support tools like "Explain This" and ticket submission into one easily accessible location for streamlined customer support.

- Comprehensive Knowledge Base: Brings the entire knowledge repository to users' fingertips, tailored to their specific context, ensuring a user-centric experience.

- Seamless Ticket Form: Allows users to report issues directly within the application without any detour, making issue reporting smooth and efficient.

- Multi-Language Support: Provides fluent support in seven languages, including English, German, French, Spanish, Italian, Portuguese, and Japanese, ensuring interactions are precise and well-understood globally.

- Video Tutorials: Incorporates video tutorials within the app, enabling users to easily understand functionalities and navigate through features without external help.