HiFive

What is HiFive

HiFive is a review management platform that helps businesses improve their online reputation and attract new customers by generating, monitoring, and sharing online reviews from multiple platforms, including Google and Facebook. The platform offers features to encourage positive reviews, reduce bad reviews, monitor and respond to reviews in one place, and highlight the best reviews on websites and social media. HiFive aims to empower businesses by enhancing their online presence and increasing customer satisfaction.

Key Features

• Review Encouragement: Invites customers to review via email, SMS, WhatsApp, or QR code, aiming to increase positive feedback.
• Review Management: Monitors and responds to customer reviews from multiple platforms, enhancing customer engagement and satisfaction.
• Negative Feedback Handling: Captures comments from dissatisfied customers privately, helping to manage and improve the company’s reputation.
• Review Highlighting: Showcases the best reviews on websites and social media, with customizable carousels or feeds for effective marketing.
• Multi-Platform Integration: Supports various platforms like Google Maps, Airbnb, Amazon, and more for comprehensive review management.

Pricing

Pro Reputation

• Cost:
  • Monthly: $39/month
  • Annually: $89/month
• Review Management:
  • Integration with 23+ review sites
  • Protection against negative feedback
  • Custom review landing page
  • Full management of reviews
• Review Invitations:
  • Unlimited free SMS, WhatsApp, and Email review invitations
  • Exclusive on-site QR codes
  • CSV bulk request feature
• Dashboard & Analytics:
  • Comprehensive insights and analytics
  • Centralized review dashboard
  • Dynamic review showcase on website and social media
• Automation:
  • AI Reply Automation (Coming Soon)
  • Automatic review reminders
  • API and Webhooks access

Agency Unlimited

• Cost: Contact for details
• Includes All Pro Reputation Features, Plus:
  • White-labeling under your own brand
  • Support for unlimited locations
  • Option to resell to clients
  • CNAME for custom domain

Please check here for more details about HiFive’s pricing.