HelpGent

What is HelpGent

HelpGent is an advanced communication tool designed to facilitate asynchronous interactions through video, voice, text messaging, and screen recording. It provides features such as personalized conversational forms and conditional logic to enhance user engagement and streamline customer support. HelpGent aims to make communication more efficient, engaging, and user-friendly while increasing customer satisfaction and sales potential.

Key Features of HelpGent

- Asynchronous Communication Tools: Engage with customers through video messaging, voice messaging, text messaging, and screen recording, allowing for more personalized and convenient interactions.

- Conversational/Multi-step Forms: Create dynamic, interactive forms that break down into easy-to-follow screens, improving user experience and engagement.

- Personalized Customer Support: Provide tailored support using video messages and screen recordings, helping customers understand and resolve their issues more effectively.

- Save Incomplete Form Responses: Capture and review user inputs from forms, even if they are unsubmitted or abandoned, to gain deeper insights into audience needs.

- Conditional Logic with Admin Collaboration: Customize user journeys based on their inputs and allow multiple administrators to provide support and insights.

- Enhanced Engagement and Retention: Improve audience satisfaction and retention with asynchronous and personalized video communications.

- Increased Conversion Rates: Convert prospects into customers with engaging back-and-forth communication, interactive forms, and video messaging, potentially boosting conversions by up to 300%.

- Versatile Messaging Options: Utilize video, voice, and text messaging for flexible and effective communication, preserving conversation history for future reference.

- Workflow Integration: Streamline your workflow with integrations like Google Drive, Directorist, and Bunny Cloud Storage, among others.

- Cost-Efficiency: Provide effective customer support without the need for constant real-time interactions, reducing costs compared to traditional live chat and floating chat widgets.

- Audience-Centric Design: Ensure users have a centralized hub for continuous engagement and checking their responses, enhancing the overall communication experience.

- Data-Driven Insights: Leverage HelpGent's features to understand consumer preferences better, backed by statistics showing the effectiveness of video communication and multi-step forms.

Pricing

Grow Plan:

• Cost: $59/year (discounted from $79/year)
• Features:
  • 1 Site
  • Multi-step Form Builder
  • Unlimited Conversational Forms
  • Unlimited Screen Recording, Video Recording, Voice Recording
  • Advanced Logic
  • Save Partially Filled Form Data
  • Responses Summary
  • Google Drive Integration
  • Bunny Storage Integration
  • Lead Collection
  • Scheduled Media Cleanup
  • White Labeling
  • Priority Support
  • 14-Day Money Back Guarantee

Business Plan:

• Cost: $90/year (discounted from $129/year)
• Features:
  • 1-10 Sites
  • All features included in the Grow Plan

Ultimate Plan:

• Cost: $129/year (discounted from $199/year)
• Features:
  • Unlimited Sites
  • All features included in the Grow Plan

Lifetime Plans:

Grow Plan:

• Cost: $149 (discounted from $199)
• Features:
  • 1 Site
  • All features included in the Grow Plan (Yearly)

Business Plan:

• Cost: $213 (discounted from $329)
• Features:
  • 1-10 Sites
  • All features included in the Grow Plan (Yearly)

Ultimate Plan:

• Cost: $324 (discounted from $499)
• Features:
  • Unlimited Sites
  • All features included in the Grow Plan (Yearly)