Hellocall

What is Hellocall

Hellocall is an AI-powered callbot platform that automates call center operations, reducing costs and improving profitability. It allows businesses to be available for their customers at all times, resolving their issues and providing instant assistance. The platform also offers features such as appointment scheduling, call overflow management, and self-service information. Hellocall integrates with existing marketing and sales tools, enabling businesses to qualify and engage prospects effectively.

Key Features of Hellocall

- Automated Call Center: Streamline call center operations with HelloMyBot callbots, reducing costs and increasing profitability.

- 24/7 Availability: Ensure your team is always available to receive calls from prospects and clients, providing instant problem resolution.

- Appointment Scheduling: Manage appointment bookings and call qualifications seamlessly.

- Overflow and Peak Management: Efficiently handle call overflow and peak times without missing any customer inquiries.

- Self-Service Information: Offer dynamic FAQs and self-service options for common queries.

- Order and Delivery Status: Provide real-time updates on order and delivery status to customers.

- Marketing and Sales Integration: Enrich your marketing and commercial tools for more effective customer engagement.

- Seamless Creation: Easily contact and qualify prospects and clients automatically and swiftly using Hellocall, the e-calling solution from HelloMyBot.

- Multi-Language Support: Your team is effective and reachable at any time, in any language.

- All-In-One Platform: Automate only what you need with the versatile HelloMyBot platform.

- Guided Implementation: Receive comprehensive support from script creation to deployment on your systems, ensuring a successful callbot implementation.

- Connected Callbot: Integrate your virtual assistant with daily-use tools like telephony, CRM, ERP, and Ticketing systems.

- Lead Generation: Efficiently generate new contacts and leads, follow-up with existing clients, and conduct satisfaction surveys.

- Automated Appointment Booking: Handle client appointment scheduling automatically, integrating with your business tools like CRM and Ticketing.

- Enhanced Customer Service: Achieve up to 90% automation of recurring customer requests, boosting overall service efficiency.

- Improved Customer Satisfaction: Increase your customer satisfaction scores significantly by providing prompt and efficient service.

- Reduced Processing Time: Cut down the average handling time (AHT) drastically with efficient call management.