fireflies.ai

What is fireflies.ai

fireflies.ai is an AI-driven tool designed to automate meeting notes, transcriptions, and summaries across various platforms like Google Meet, Teams, and Zoom. It helps teams transcribe, analyze, and search voice conversations, and integrates seamlessly with CRM systems and collaboration apps. The platform also offers features like conversation intelligence, task creation via voice commands, and the ability to create a centralized, searchable knowledge base from meeting interactions.

Key Features of fireflies.ai

- Automated Meeting Notes: Fireflies.ai helps your team transcribe, summarize, search, and analyze voice conversations across a variety of platforms such as Google Meet, Teams, and Zoom.

- Multi-Platform Integration: Easily invite Fireflies.ai Notetaker to meetings scheduled on your calendar, and upload audio files for transcription from phone calls or in-person meetings.

- AI-Powered Search: Quickly review meetings and identify key metrics like action items, tasks, and questions. Utilize filters to listen to important topics.

- Collaborative Features: Add comments, pins, and reactions to specific parts of conversations, and share memorable moments as soundbites. Integrate seamlessly with collaboration apps like Slack, Notion, and Asana.

- Advanced Conversation Intelligence: Track speaker talk time, sentiment, and monologues. Identify objections, competitors, and customize topic trackers to measure and improve performance.

- Workflow Automation: Fireflies can automatically log call notes, activities, and recordings in your CRM. Voice commands can create tasks in tools like Asana, Trello, and Monday.com.

- Real-Time Knowledge Base: Consolidate all voice conversations into a self-updating knowledge base that is organized into searchable channels with custom privacy controls.

- Role-Specific Benefits: Fireflies supports diverse roles, from filling out CRMs for sales to automating note-taking for engineering, and providing high-quality transcripts for media content.

- Multi-Device Support: Capture and transcribe meetings using native integrations, API, or upload files. The Chrome extension allows automatic capture of Google Meet calls.

- Comprehensive Security: Ensures secure data handling with 256-bit AES and SSL/TLS encryption, penetration tests, and adherence to standards like SOC 2 Type II and HIPAA compliance.

Pricing

Free Plan:

• Cost: $0/month
• Features:
  • Unlimited transcription
  • Limited AI Summaries
  • 800 minutes of storage per seat
  • Recording for Zoom, GMeet, MS Teams, etc.
  • Transcription in 69+ languages
  • Global search
  • Playback speed adjustments
  • Comments and reactions
  • Clip out moments as soundbites
  • Domain capture (Auto-add)
  • Fireflies mobile app

Pro Plan:

• Cost: $10 per seat/month, billed annually
• Features:
  • Everything in the Free Plan, plus:
  • Unlimited AI Summaries
  • 8,000 minutes of storage per seat
  • AI Apps
  • Download transcripts and recordings
  • Smart search filters
  • Keywords and topic tracking
  • Meeting speaker talk-time analytics
  • Unlimited public channels
  • Integrations with CRM, Zapier, Slack

Business Plan:

• Cost: $19 per seat/month, billed annually
• Features:
  • Everything in Pro Plan, plus:
  • Unlimited storage
  • Video screen capture
  • Conversation intelligence
  • Team insights for admins
  • Unlimited public and private channels
  • User Groups
  • Unlimited integrations
  • Priority support

Enterprise Plan:

• Cost: $39 per seat/month, billed annually (Contact for details)
• Features:
  • Everything in Business Plan, plus:
  • Custom data retention
  • Onboarding program
  • Dedicated account manager
  • SSO (Single Sign-On)
  • Private storage
  • HIPAA compliance
  • Dedicated support
  • Payment options via invoice