Elto

What is Elto

Elto is an AI-powered voice automation tool that can make phone calls up to 1 hour long and execute follow-up tasks. It is designed for industries such as healthcare, construction, logistics, and travel. With low-latency and humanlike conversations, Elto can adapt to routine call tasks and learn new call workflows. It offers features such as knowledge retrieval, human handoff, fine-tuning, and custom voices, making it developer-friendly and easy to integrate into various workflows.

Key Features of Elto

- Authentic Live Voice AI: Elto delivers highly realistic, low-latency voice interactions, making phone conversations feel genuinely humanlike.

- Industry Applications: Automates calls in a variety of sectors including healthcare, construction, logistics, and travel.

- Adaptive Learning: Elto's in-house language models can adapt to various call tasks with minimal training, learning new workflows from just a few dozen examples.

- Low Latency: Ensures response times of less than 700ms in 99% of cases, providing a smooth conversational flow.

- Human Handoff: Allows for seamless transfer of calls to live agents when intervention or non-AI expertise is needed.

- Developer-Friendly APIs: Offers REST and GraphQL APIs for easy creation and management of dialing tasks, making it simple to dispatch thousands of calls with minimal coding.

- No-Code Dashboard: Enables users to create agents, upload knowledge bases, track dials, and export transcripts without writing any code.

- Post-Conversation Automation: Automatically extracts conversation outcomes and triggers downstream workflows using webhooks.

- Function Calling: Allows mid-conversation DSL function calls to retrieve information or perform specific actions.

- IVR Auto-Navigation: Automatically navigates through IVR systems to either reach humans or complete tasks.

- Fine-Tuning: Users can upload sample recordings, transcripts, or talk-tracks to train Elto’s base dialing model, handling complex edge-cases with ease.

- Custom Voices: Offers hundreds of realistic low-latency voices, with continuous weekly additions for more options.