echowin

What is echowin

echowinEchowin is an AI-driven call answering and workflow automation platform designed to enhance business efficiency and customer satisfaction. It automates phone calls, provides real-time transcripts, and integrates with over 6000 business applications, including CRM and analytics. Echowin supports versatile workflow customization, making it suitable for various industries such as law firms, retail, and real estate. The platform offers 24/7 availability and helps businesses reduce expenses, speed up call resolutions, and improve overall service quality.

Key Features of echowin

- All-In-One Platform: Provides everything needed for business operations, including phone number, CRM, analytics, and more.

- AI Call Answering: AI-powered agents answer, understand, and respond to customers in natural language like a human.

- 24/7 Answering: Calls are automatically answered round the clock, ensuring no missed calls.

- Live Transcripts: Real-time transcripts of calls help businesses understand customer interactions better.

- Customer Relationship Management (CRM): Built-in CRM to manage customer information, add notes, and track lifecycle stages.

- Smart Analytics: Provides insights and reports on calls and customer interactions with AI-generated summaries.

- Powerful Workflow Automation: Automate phone workflows, including call transfers and handling refunds, with integrations to over 6000 apps.

- Custom Workflows: Allows businesses to create and implement workflows tailored to their unique requirements.

- Industry-Specific Solutions: Designed for a variety of industries like law firms, auto repair, retail, eCommerce, real estate, and more.

- Versatile Integration: Supports custom integrations via HTTP Rest API and webhooks, in addition to over 6000 business applications through Zapier.

- Real-Time Analytics: Offers detailed insights and analytics on customer calls and interactions for better decision-making.

- Easy Setup: Simple setup process, usually taking less than 15 minutes, with AI-powered onboarding assistance.

- Continuous Updates: Regular updates to ensure the platform remains cutting-edge and user-friendly.

- Cost-Effective: Offers significant savings over employing human agents, with no need for overtime or additional shift payments.

- Customer Delight: Ensures customer satisfaction with no hold times, faster resolutions, 24/7 availability, and quick access to needed information.

- Multiple Language Models: Uses multiple large language models to ensure robust and natural conversations with minimal latency.

- Comprehensive Support: Around-the-clock customer support from a global team, ensuring seamless assistance.

- Intelligent Onboarding: Guided onboarding process to ensure smooth and effective setup tailored to business needs.

Pricing

1. echowin (For small to medium-sized businesses and entrepreneurs)

• Cost: $29.99/month
• Features:
  • 1 Phone Number included
  • 100 free bonus minutes
  • $0.16 per minute usage fee
  • 10 Webpages
  • 10 Scenarios
  • Unlimited Contacts
  • Unlimited Cubie Scenarios

2. echowin Pro (Advanced features for innovative power users)

• Cost: $49.99/month
• Features:
  • Everything in echowin plan
  • 100 free bonus minutes
  • $0.14 per minute usage fee
  • Unlimited Webpages
  • Unlimited Scenarios
  • AI Prompt Tool
  • Zapier Integration
  • Priority support (Within 12 Hours response time)

3. echowin Agency (White label platform for agencies)

• Cost: $499.99/month
• Features:
  • Everything in echowin Pro plan
  • White Label solution
  • Volume-based per minute usage fee
  • Super Dashboard included
  • 2 Pro Account Credits
  • Premium Priority support
  • 8 Hours SLA
  • Dedicated Account Executive