Automate multilingual customer support with AI-powered responses and transcriptions
AI-powered tool streamlines customer service
Analyzes past conversations for personalized support
Supports multilingual, multichannel customer interactions
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#Customer SupportCrisp MagicReply is an AI-powered tool that enables meaningful interactions with customers through various features such as chat widgets, chatbots, CRM integration, shared inbox, ticketing system, campaigns, knowledge base, and more. It employs a proprietary machine learning model to provide personalized answers based on previous conversations, allowing customer support agents to deliver fast and accurate responses. The tool also offers automated summarization, audio-to-text transcription, and multilingual capabilities to enhance the customer service experience.
- Chatbot: Build chatbots for automated conversations.
- CRM: Improve your leads and customers' knowledge.
- Ticketing System: Optimize your customer support in an efficient way.
- Campaigns: Boost your engagement by sending email and in-app messages.
- Status Page: Monitor your system and alert users when something goes wrong.
- Crisp Unleash: Watch videos to learn best practices for using Crisp.
- Developer Hub: Use Crisp APIs to adapt Crisp to custom use cases.
- MagicReply: Integrate a state-of-the-art machine learning model to improve AI-human collaboration.
- Multilingual and Multichannel: Offer support across multiple languages and channels.
- Automated Summarization: Summarize conversations for quicker context during agent shifts.
- Audio to Text Transcription: Automatically transcribe audio messages to text for faster support.
- Language Support: Available in multiple languages including English, French, German, Spanish, Finnish, Dutch, Portuguese, Turkish, Polish, Russian, and Chinese.us.
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Crisp MagicReply
Automate multilingual customer support with AI-powered responses and transcriptions
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