Compass

AI-driven SaaS insights from firsthand user experiences

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Proprietary data from InsightDB
Supports software decision-making
Helps teams understand customers, make better decisions

Pricing:

💰 Paid

Features:

🛠️ API

Categories:

#Sales & Marketing #Data & Research

What is Compass

Compass is an AI chatbot that provides answers to software-related questions using firsthand, authentic experiences from GetWhys' proprietary InsightDB. Marketing, product, and operations teams at companies like Typeform and DocuSign use Compass for customer insights, better software purchasing decisions, and competitive analysis. The platform assists users in identifying opportunities for change and planning for various scenarios efficiently.

Key Features of Compass

- AI-Driven Answers: Provides answers to SaaS research questions using AI and authentic firsthand experiences.

- Proprietary Database: Pulls data from InsightDB, a database of firsthand experiences collected by GetWhys' contractors.

- Customer Understanding: Enables marketing, product, and ops teams to deeply understand their customers' needs and behaviors.

- Better Decision-Making: Assists teams in making informed software purchasing decisions through comparisons, negotiations, and implementation insights.

- Competitive Insights: Offers meaningful insights into competitors' differentiators and pain points.

- Scenario Planning: Helps users anticipate unexpected challenges and plan accordingly.

- Implementation Assistance: Provides detailed implementation suggestions, highlighting common pitfalls and limitations.

- Specific Answers: Delivers precise answers tailored to users' specific questions based on context-rich insights.

- Insight Requests: Allows users to request specific insights when data is not readily available, with a committed response time.

- Supported by PeerGraph: Leverages InsightDB’s PeerGraph to extract insights based on peer experiences.

- Complete Decision Support: Supports every stage of the software decision journey, including identification, comparison, negotiation, and implementation.

- Actionable Context: Provides the necessary context to act with confidence and make informed decisions.

- MarketingOps.com Benefit: Discounted access to Compass Pro for MarketingOps.com members.

- Comprehensive Solution: A full-circle tool from research and negotiation to implementation and beyond, empowering changemakers in their organizations.