ChattySurvey

What is ChattySurvey

ChattySurvey is an AI-powered tool that allows users to gather customer feedback through engaging conversations. It offers personalized follow-ups, insights, and actionable recommendations. The tool aims to provide high-quality and high-quantity feedback, save time and resources, and enable better data-driven decision-making. It offers various survey templates for different purposes such as measuring customer loyalty, understanding market fit, and evaluating customer satisfaction.

Key Features of ChattySurvey

- AI-Powered Conversations: Engage customers through dynamic, AI-generated follow-ups for higher response rates.

- Personalized Feedback: Obtain individualized insights and actionable recommendations tailored to each customer interaction.

- Multi-Faceted Survey Types: Support for Net Promoter Score (NPS), Product Market Fit (PMF), and Customer Satisfaction (CSAT) surveys.

- Custom Survey Creation: Tailor surveys to specific problems and use cases for more relevant feedback.

- Continuous Feedback Loop: Receive ongoing qualitative feedback, moving beyond static surveys and surface-level sentiment analysis.

- Enhanced Data-Driven Decision Making: Transform customer feedback into meaningful insights and strategic recommendations.

- User-Friendly Interface: Easy-to-use survey layouts that encourage fun and engaging customer participation.

- High Engagement Rates: Achieve up to 70% engagement by providing personalized and interactive survey experiences.

- Cost-Efficiency: Save up to 96% on customer research costs without the need for dedicated interview personnel.

- Advanced Analytics: Gain deep insights with sophisticated analytics tools for better decision-making.

- Custom Branding: Personalize surveys with custom branding options to maintain a consistent brand identity.

- Team Collaboration: Support for multiple team members to enhance collaboration and coordination.

- CRM Integration: Seamlessly integrate with CRM systems for streamlined customer relationship management.

Pricing

Launch Plan:

• Cost: Free
  • Ideal for testers, students, and personal use
• Features:
  • Unlimited surveys
  • 50 conversations per month
  • Default templates
  • Basic analytics

Basic Plan:

• Cost: Contact for pricing
  • Suitable for small companies and app developers
• Features:
  • Unlimited surveys
  • 500 conversations per month
  • Default templates
  • Custom template AI generator
  • Basic analytics
  • Custom branding
  • 3 team members
  • Recommendations

Advanced Plan:

• Cost: Contact for pricing
  • Designed for medium companies focusing on growth and team coordination
• Features:
  • Unlimited surveys
  • 2000 conversations per month
  • Default templates
  • Custom template AI generator
  • Advanced analytics
  • Custom branding
  • 10 team members
  • Pro recommendations
  • CRM integration
  • Advanced statistics

Enterprise Plan:

• Cost: Contact for pricing
  • For companies with specific requests
• Features:
  • Customized setup
  • Volume needs assessment
  • Integration packages
  • Dedicated support