Chatspell

What is Chatspell

Chatspell is an AI-powered customer support platform designed for early-stage startups. It enables teams to provide easy and efficient customer experience by integrating a messenger embedded into the product, publishing a knowledge base, and answering frequently asked questions. The platform also offers a blazing-fast inbox, lead information tracking, and translation capabilities. Chatspell focuses on small teams and provides a simple, affordable pricing structure.

Key Features of Chatspell

- Embedded Messenger: Improve customer experience by integrating Messenger directly into your product, allowing users to communicate without leaving the interface.

- Blazing-Fast Inbox: Your team can handle user chats efficiently with a dedicated inbox, where conversations can be prioritized and assigned to specific team members.

- Comprehensive Conversation Details: Access and review the history and details of user conversations to provide tailored and informed support.

- Integrated Knowledge Base: Publish a knowledge base to assist customers with common questions, and integrate it with Messenger to provide immediate answers before users contact support.

- Automatic Translations: Sobel automatically translates articles into multiple languages, enhancing accessibility and support for a global user base.

- Simple, No-Tricks Pricing: Designed for small teams, Sobel offers an affordable customer support platform with clear and straightforward pricing.

- Early Access and Discounts: Currently in closed beta, join the waitlist to be notified upon launch and receive an early adopter discount code.

- Free for Small Teams: Sobel is dedicated to helping small teams with a free platform to provide excellent customer support.

- Product Offerings: Includes Messenger Widget, Knowledge Base, Shared Inbox, and four seats, with additional seats available at $10 each.

- Dedicated to Startups: Sobel focuses on early-stage startups, emphasizing the importance of customer experience in building successful products.