Callin.io is an AI-powered voice assistant platform that helps businesses automate customer calls, schedule appointments, and manage lead generation. It offers 24/7 support in multiple languages, integrating seamlessly with existing CRM systems.

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Callin.io

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AI-driven voice assistants for managing business customer interactions

Visit Callin.io

Quick implementation for fast business integration
Handles inbound and outbound customer conversations
Customizable and integrates with existing CRM solutions

Pricing:

💰 Paid

Features:

🛠️ API

⏳ Free Trial

Categories:

#Sales & Marketing #Customer Support

Our Verdict

Callin.io makes it easy to integrate an AI voice assistant into your customer service operations without a complicated setup. The platform’s intuitive interface allows you to get started quickly, even if you're not tech-savvy.

The multilingual support and seamless integration with existing CRM systems are standout features, offering valuable support for businesses with diverse customer bases. While the voice recognition and real-time assistance capabilities are impressive, the lack of advanced features like video conferencing might be a drawback for some users.

For those interested in AI-driven voice support for customer service, we recommend giving Callin.io a try. Start with the 10-minute free trial to test all features, making it easy to explore what the platform offers before committing.

What is Callin.io

Callin.io is an AI-driven voice assistant platform that offers ready-to-use AI phone agents for businesses. Their AI agents can handle inbound and outbound customer conversations, answering missed calls, capturing leads, assisting with appointment bookings, and more. The platform is designed to enhance customer support, improve customer experience, and effortlessly scale operations. Callin.io's AI agents are customizable and can be integrated with existing CRM solutions and call center technology.

Key Features of Callin.io

- Ultra-Realistic AI Conversations: Engage in 60 seconds of conversation with our advanced AI agent, simulating a highly realistic interaction.

- AI Phone Consultant and Secretary: Create your first AI phone assistant, offering 10 minutes of free calls to experience the capabilities.

- Lisa: Answers missed calls promptly and is ideal for small teams (1-10 members).

- Alicia: Handles FAQs efficiently for fast-growing businesses and is suitable for medium-sized teams (10-50 members).

- Lorena: Acts as a 24/7 personal assistant, ideal for individual users.

- Custom AI Agents: Tailor our AI voice agents to meet the unique needs of your business, ensuring personalized solutions.

- Conversational Marketing and Call Center: Leverage AI to enhance customer service, financial services, and call center operations.

- 24/7 Support: Provide round-the-clock support to resolve inquiries and improve customer satisfaction without increasing headcount.

- Inbound and Outbound Calls: Manage both inbound calls (capturing leads, answering FAQs, booking appointments) and outbound calls (follow-ups, document retrieval, transaction completion) effectively.

- Multichannel Communication: Enhance communication using SMS, WhatsApp, emails, or instant messages before, during, and after calls.

- AI-Powered Features:

- Captures Inbound Leads: Efficiently capture lead details and assist with appointment bookings.

- ChatGPT Integration: Utilize ChatGPT to answer FAQs over the phone, providing instant responses to both external and internal stakeholders.

- Multilingual Capabilities: Support all languages, allowing for customer support in users' preferred languages.

- Enhanced Data Collection: Obtain real-time call transcripts and valuable insights from every conversation.

- Proactive Engagement: Remind customers of upcoming payments and appointments, or share critical updates to maintain engagement.

- Scalable Operations: Easily scale customer service operations, handling up to 100,000 calls efficiently within a short time frame.

- Seamless Integration: Integrate effortlessly with existing CRM solutions and call center technologies to maximize efficiency.

- Resources and Support:

- Blogs and Help Center: Access a wealth of information and support resources to maximize the use of AI agents.

- GDPR Compliant: Ensure data security and customer privacy with GDPR-compliant practices.

Is Callin.io Right For You?

We recommend Callin.io for the following user types:

Small business owners who want to handle more customer calls without hiring extra staff.
Companies looking to offer 24/7 customer support without the high costs.
Businesses that need help with appointment scheduling and follow-ups.
Organizations wanting to automate outbound calls for reminders or updates.
Companies seeking to improve lead capture and conversion rates.
Multilingual businesses needing support in various languages.
Businesses looking to integrate AI voice assistants with their existing CRM systems.

However, Callin.io might not be the best fit if you:

Prefer exclusively human-to-human interactions for all customer communications.
Run a very large enterprise with complex, customized call center needs.
Need an AI assistant for tasks beyond voice calls and basic text communications.
Want a solution that includes video call capabilities.
Are on a very tight budget and can't afford the monthly subscription fees.

Pricing

Basic Plan - $30/month
- 150 minutes included
- Unlimited assistants
- Multilingual support (English, French, Italian, Spanish, German, Portuguese)
Premium Plan - $80/month
- 616 minutes included
- Unlimited assistants
- Multilingual support
- Zapier integration
Elite Plan - $650/month
- 3500 minutes included
- Unlimited assistants
- Multilingual support
- Zapier integration
- API access
- Assistance via chat/email/phone

All plans include a free trial with 10 minutes of calls. Custom pricing solutions are available for agencies requiring more than 650 minutes, with per-minute rates as low as $0.08.