Bonfire

What is Bonfire

Bonfire is an AI-powered platform that enables companies to create personalized concierge chatbots tailored to their specific datasets. These chatbots enhance customer interactions by integrating seamlessly with existing apps and platforms without requiring coding knowledge. Bonfire supports over 100 languages and offers features like personalized product recommendations, lead scoring, and file attachment handling.

Key Features of Bonfire

- Personalized Concierge Experience: Crafted uniquely for your customers from the very first interaction, ensuring an individualized experience.

- Multi-Language Support: Seamlessly engage users with support for over 100+ languages, catering to a global audience effortlessly.

- Personalized Product Recommendations: Tailor suggestions based on users' specific preferences to enhance engagement and provide hyper-personalized product recommendations.

- Lead Scoring: Identify and guide potential opportunities by understanding user interest and seriousness, maximizing conversion probabilities.

- File Attachments: Enhance engagement by allowing users to submit files and receive relevant responses or actions that elevate service delivery standards.

- Trained on Your Data: Seamlessly integrate and train Bonfire AI on your company data, providing precise responses aligned with your brand voice and standards.

- Customized User Journeys: Craft personalized user journeys based on individual preferences, ensuring no two users experience the same path.

- Human-like Conversations: Replicate human conversations using proprietary Adaptive Learning Technology for a more meaningful and human-like interaction.

- No Coding Needed: Integrate and customize the platform without any coding, making it a seamless addition to your user engagement strategy.

- Data Security: Securely store your data in an advanced cloud-based storage system that complies with international security standards like SOC2.

- Versatile Data Integration: Integrate virtually any type of structured and unstructured dataset, including PDF, CSV, TXT, and data from CRM, ERP, and other business systems.

- Comprehensive Control Over Bot Instructions: Define specific responses and prompts for your bot to align with different business needs and use cases.

- Easy Website Integration: Add Bonfire to your website by simply copying and pasting a few lines of code, compatible with platforms like React, Wix, Squarespace, Webflow, WordPress, HTML, and Shopify.

Pricing

Starter Plan:

• Cost: Free forever
• Chatbots: 1
• Messages: 200/month
• Training Documents Character Limit: 400,000 characters per chatbot
• Features:
  • Embed in multiple sites
  • View conversation history
  • Design customizations
  • Integration with Zendesk, Intercom, Notion, and more
  • Create sequences
  • Prompt Studio (AI-Generated Bot Prompt)

Hobby Plan:

• Cost: $29/month
• Chatbots: 2
• Messages: 2,000/month
• Characters: 1,000,000 characters per chatbot
• Features:
  • Everything in Starter, plus:
  • GPT-4 access
  • 100+ language support
  • Capture leads
  • AI-powered email alert after user submission

Premium Plan (Popular):

• Cost: $99/month
• Chatbots: 5
• Messages: 12,000/month
• Characters: 7,000,000 characters per chatbot
• Features:
  • Everything in Hobby, plus:
  • Lead scoring & custom user journeys
  • Premium integrations (Hubspot, Airtable, and more)
  • Allow file attachments from users (AI recognizes content)
  • Dedicated support agent

Ultra Plan:

• Cost: $399/month
• Chatbots: 10
• Messages: 50,000/month
• Characters: 12,000,000 characters per chatbot
• Features:
  • Everything in Premium, plus:
  • AI-powered insights & analytics
  • Auto-data sync with integrated data sources
  • White-label & custom domain

Enterprise Plan:

• Cost: Contact for pricing
• Chatbots: Unlimited
• Messages: Unlimited
• Characters: Unlimited
• Features:
  • Everything in Starter, plus:
  • Access to open-sourced models
  • Custom integrations
  • Custom functionalities