Answerly

What is Answerly

Answerly is an AI-based chatbot solution that aims to revolutionize customer engagement. It provides a range of features including personalized AI assistants, training capabilities, conversation history tracking, importing knowledge base content, and customization options. Answerly offers tools for enhancing user interactions and improving the performance of chatbots, making it easy to integrate and adapt to specific requirements.

Key Features of Answerly

- 24/7 Customer Support: Provides round-the-clock assistance to ensure your business operates smoothly.

- AI-Powered Chatbot: Designed to revolutionize customer engagement with advanced AI capabilities.

- Iframe Embed: Offers unique integration options, allowing the chatbot to be embedded seamlessly within your site.

- Real-Time Website Crawling: Enables the chatbot to access and utilize current information from your website instantly.

- High Accuracy Responses: Trained with its own knowledge bases, Answerly boasts over 90% accuracy in providing information across various formats including video, images, text, and PDFs.

- Personalized AI Assistant: Assign unique names and characters to your chatbot to reflect your brand's personality and enhance interaction with visitors.

- Intuitive Knowledge Hub: Feed customized information to your chatbot, allowing it to learn and adapt to serve your customers more effectively.

- Real-Time Conversation History: Monitor all live chats and interactions, enabling you to identify frequently asked questions, customer pain points, and areas for improvement.

- Knowledge Base Import: Easily integrate existing content from your knowledge base into the chatbot's Knowledge Hub.

- Document Upload and Extraction: Train your chatbot using information extracted from uploaded documents or PDFs.

- Interactive Responses: Enhance engagement with chatbot responses that incorporate relevant images and web links.

- Widget Customization: Adjust the look and feel of your chatbot to match your website's design, including placement, colors, width, and shadow.

- Assistant Customization: Personalize the AI assistant's identity, including name and personality, to ensure consistency with your brand.

- Content Discovery: Analyzes your Knowledge Hub to generate new questions and enhance the chatbot's knowledge base.

- Direct-Link Sharing: Share access to your chatbot through a direct link, enabling interactions without embedding it on a webpage.

- QR Code Sharing: Provide easy access to your chatbot with a scannable QR code.

- Workspace Collaboration: Invite team members to collectively manage and improve the chatbot's performance.

- CNAME Feature: Personalize the domain of your chatbot links to enhance your online presence.

- Webhooks: Utilize custom actions triggered by specific events for more control over your widget’s functionality.

- Chatbot SDK: Adapt the widget to suit unique requirements, unlocking limitless possibilities.

- Instant Embed: Quickly and effortlessly integrate the Answerly chatbot onto your website.